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Motivational Interviewing and Handling Difficult Conversations: Leeds City College

Motivational Interviewing and Handling Difficult Conversations: Leeds City College - 900

Applying some science and theories around motivation and conflict, this course aims to improve your skills in relation to motivating, supporting and handling difficult conversations with colleagues or team members. It uses a combination of advanced questioning and listening techniques, an introduction to NLP to demonstrate the key elements of body language, and interactive preference mapping to highlight empathy and resistance behaviour etc.

Recent News

What West Yorkshire Colleges have been up to recently.

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18 April 2019

Joining forces with The Yorkshire Mafia to reach more businesses

The Yorkshire Mafia and The Skills Service have joined forces to reach more businesses in the Leeds City Region and unlock employee potential. The Skills…

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1 April 2019

New Skills Catalogue launches at breakfast event

WYCC celebrated last week as its latest Skills Catalogue of training courses was launched at a breakfast briefing in Leeds. Over 100 delegates from colleges,…

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