West Yorkshire Consortium of Colleges

Essential Skills for Supervisors: Calderdale College

Essential Skills for Supervisors: Calderdale College - 629

This course is aimed at newly promoted supervisors/team leaders or those who wish to build on their present expertise in any of the subject areas covered.

The following areas will be covered under this course, however the content can be tailored to meet specific needs of the business:

  • How to be an effective supervisor.
  • Communication skills including listening skills and questioning techniques.
  • How to motivate your team and delegate successfully.
  • How to spot bullying and promote a culture of dignity at work.
  • The basic principles of managing discipline and handling grievances.
  • Dealing with staff absences.

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