West Yorkshire Consortium of Colleges

Customer Service for Business: Leeds City College

Customer Service for Business: Leeds City College - 747

Suitable for any business wanting to increase sales through excellent customer service. You will: learn to identify the stages of customer management; acquire the tools to provide quality customer service and make lasting impressions on customers; and, discover techniques to increase customer satisfaction and loyalty through behaviour, sensitivity, and respect.

Recent News

What West Yorkshire Colleges have been up to recently.

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18 April 2019

Joining forces with The Yorkshire Mafia to reach more businesses

The Yorkshire Mafia and The Skills Service have joined forces to reach more businesses in the Leeds City Region and unlock employee potential. The Skills…

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1 April 2019

New Skills Catalogue launches at breakfast event

WYCC celebrated last week as its latest Skills Catalogue of training courses was launched at a breakfast briefing in Leeds. Over 100 delegates from colleges,…

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