Complaint Handling: Client Marketing
Complaint Handling: Client Marketing - 731
Provides participants with the crucial skills and confidence to improve their handling of customer complaints with the goal of reaching a satisfactory solution that increases customer retention and loyalty.
What West Yorkshire Colleges have been up to recently.
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18 April 2019
Joining forces with The Yorkshire Mafia to reach more businesses
The Yorkshire Mafia and The Skills Service have joined forces to reach more businesses in the Leeds City Region and unlock employee potential. The Skills…
1 April 2019
New Skills Catalogue launches at breakfast event
WYCC celebrated last week as its latest Skills Catalogue of training courses was launched at a breakfast briefing in Leeds. Over 100 delegates from colleges,…